Frequently Asked Questions
We understand this is an incredibly difficult moment, so we've tried to provide some answers to some of the most common questions we get. Don't hesitate to reach out to us directly through phone, email, or chat - we are here for you 24/7. Let us take your burden.
Frequently Asked Questions
What do I do if my pet passes away at home? Do I call the vet?
When it’s time to say goodbye, your vet focuses on care. We focus on the transition. One call to us —the specialists—that’s all it takes for your peace of mind. Call us directly to start the final journey, whether your pet has passed at home or at the vet clinic. We will handle everything, coordinate with your vet when needed, so you don't have to... we will take care of every detail during your time of need. You can read more here.
What is the process for my pet's cremation?
Once your pet arrives at our facility, they are handled with respect and care throughout the cremation process. When we arrive at your location, we respectfully move the pet from where they are and secure the pet into our Pet Transport Vehicles. Once we arrive at the crematory facility, the paw print and other keepsakes are collected. The pet will then move into the actual cremation process. Once the cremation process is respectfully completed, the package you chose is prepared and then placed in line for delivery back home to you.
How do I arrange for my pet's cremation?
To arrange for your pet's cremation services, call us, day or night, at (859)740-0195 or email us at TheFinalRideKY@gmail.com. We will guide you through the entire process and answer every question you have. If you have a hearing impairment, please call 1st then text so we are alerted to respond. Again, we are here for you, so don't hesitate to reach out with any and all questions. We understand the grief you are having and we want to make this as easy as possible for you and your family.
